FAQ
Frequently Asked Questions
Do You Regularly Test Your Products?
Mitra Science assures consistent quality by regularly performing a variety of tests and procedures to ensure the quality of the bulk botanical specimens we offer. In addition to conducting the tests listed on the Lab page, we offer third-party testing services on a contract basis.
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What payment methods are accepted?
We accept eChecks, bank transfers, and all major credit and debit cards.
How quickly are orders shipped?
Products are generally shipped within 24 – 72 hours of receiving payment, on regular business days
We do not ship Kratom products to the following locations:
We are unable to ship to the following states: Alabama, Arkansas, Indiana, Vermont and Wisconsin.
We are unable to ship to the following cities: Denver, Colorado – San Diego, California – Sarasota, Florida – Columbus, Mississippi
We are unable to ship to the following countries: Australia, Malaysia, UK, Hong Kong, Brazil, Scotland, Greece, Kuwait
What shipping methods are available?
We ship via UPS and USPS.
Are your products organic and do they contain any additives?
All Mitra Science products are 100% organic and additive free.
What strains of kratom do you carry?
We provide access to a wide variety of Mitragyna speciosa, which is commonly known as kratom. Mitragyna javanica, Mitragyna hirsuta, Mitragyna parvifolia, and Mitragyna stipulosa are all species of Mitragyna but are not kratom.
What veins of kratom do you sell?
We offer green, white, red, and yellow veined powdered kratom for sale.
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